As part of its digital plan, AccorHotels wants to provide its employees with devices that will boost their performance and make their daily tasks easier. These deskless employees are, however, highly connected, since 90% have a personal smartphone. 80% of them serve guests 24/7 and do not have a dedicated computer or a work email address. It was developed using an agile method, after a field study conducted in close collaboration with the hotels’ employees, and has been tested in Sofitel establishments in the United States and Dubai and at the Novotel Roissy Charles de Gaulle, in France.ĪccorHotels intends to roll out of the application in its 26 digital plan pilot hotels before deploying it across its entire hotel network from the first semester of 2017.ĪccorHotels has 240,000 employees in its hotel brands worldwide. Staff Hub is the first collaborative application that allows hoteliers and their teams to manage their schedules completely on their mobile phones. This app will simplify employee shift schedule management for the world’s leading hotel operator. Microsoft and AccorHotels presented Staff Hub at Microsoft experiences’16.
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